WHOLESALE TERMS AND CONDITIONS
Please see our catalogue for all our products, edible and not!
MINIMUM ORDER VALUE
Wholesale customers of Urban Whisk are required to make a minimum order value of $250. Payment is due at the time of order.
PRODUCT SELECTION
All our products and merchandise in our Online store are available for Wholesale purchase.
HOW TO PLACE AN ORDER
- Prior to approval as a wholesale customer you must first register for a wholesale account through our website.
- Upon application as a wholesale customer you will be able to preview wholesale pricing, shop for products, view inventory availability, and place orders directly from our website.
SALES
Wholesale accounts are available only to brick-and-mortar retail shops.
Businesses are forbidden from selling Urban Whisk Products on any online retail outlet.
Urban Whisk merchandise and products may not be sold on Amazon, EBay, through Facebook Buy-In Groups or any other means.
PHOTOGRAPHY
Urban Whisk reserves the right to use your marketing products of ours on our social Media platforms. We will always give you acknowledgment of your premises to help us both with marketing.
WHOLESALE PRICING
Wholesale pricing is available on request. All prices are listed in AUD dollars. Prices are subject to change without notice but confirmed order pricing will be honoured.
PAYMENTS
Urban Whisk accepts credit cards (MasterCard, Visa, Discover, and American Express) and PayPal.
SHIPPING
Shipping is not included in the cost of goods. We promise to deliver your goods on the agreed time frame. Should this not be possible due to unforeseen circumstances, you will be refunded in the entirety of the order, including shipping or delivered on another day agreed upon.
RETURNS
Returns of wholesale baked orders will not be accepted. Please see the Damages and Defects Conditions stated below.
We will accept returns of our Merchandise. We will need a photograph of the issue and we will refund if it’s deemed unsaleable. If you simply change your mind we are unable to refund the products.
COUPON/ DISCOUNT CODES
Unless otherwise indicated, coupon/discount codes will not be honoured for wholesale purchases due to our already low margins.
DAMAGES & DEFECTS
Please inspect all shipments immediately upon arrival. Contact Urban Whisk at admin@urbanwhisk.com.au within 1 business day of receipt of damaged or defective shipments. Products will be replaced with new products if we deem it was a fault of the delivery company.